If you see an error message during the booking process, please don’t try to submit another payment right away. First, check your email inbox (including spam/junk folders) to see if your booking went through and a confirmation email was sent.
If you haven’t received a confirmation and no payment was processed, try the following steps:
- Clear your browser’s cache and history.
- Attempt the booking again using a fresh browser session.
If the issue continues, please submit a support request here with details of the error message and your contact information. A member of our team will be in touch to assist you.